Makhai Winters
Kumauri Industries
Death, like life is a journey...
Posts: 101
Affiliation: Kumauri Industries
Traffic Light: Green
|
Post by Makhai Winters on Mar 6, 2016 21:14:11 GMT -8
My writing group and I are wondering what the time frame is for handling Administrattive requests?
We posted a usergroup request on 2/26. We posted with 3 members all with unique IP's per procedure. We filled out the application form and put in the threat as instructed. We now have 6 people who have posted in case we needed more or had IP verification issues.
None of us has heard anything from any Whill or adminstrator in regards to our request and it has now been over a week.
Is this a normal wait time for this type of request? Who handles such requests?
I am a former Administrator for another Star Wars Role Play site and I don't recall these requests being particularily time consuming or laborious, but that was on a different interface.
We are looking for information on what to expect and when we can begin RP'ing in a faction headquarters? Any help would be appreciated.
Thank you
|
|
Aysá
Kumauri Industries
Posts: 77
Traffic Light: Green
|
Post by Aysá on Mar 8, 2016 4:40:44 GMT -8
I sent a PM regarding the same issue just before this thread was created. No response.
|
|
Whill Seshat
Retired Moderator
Posts: 91
Affiliation: The Ancient Order of the Whills
|
Post by Whill Seshat on Mar 8, 2016 13:53:01 GMT -8
Makhai, Aysá,
On behalf of my brothers and sisters, I apologize for our lacking in responding to your request for a new user group. We have been - for lack of a better word - "preoccupied" with a very pressing matter and it's impact to the site as a whole. As of now, that matter has been attended to, and our duties towards the rest of the site have resumed. Once again, thank you for your patience. Your group should be up shortly.
|
|
Shaman Chill
Administrator
Stay frosty, my friends!
Posts: 2,251
Affiliation: The Ancient Order of the Whills
Traffic Light: Blue
|
Post by Shaman Chill on Mar 8, 2016 19:33:35 GMT -8
Makhai Winters, Aysá: I'm very sorry for the delay. I would estimate our normal response time for a request like this is 1-4 days, maybe longer if a holiday weekend is involved. I think this was just one of those rare cases where everyone thought, "I'm too busy with ___ and that's an easy request, so I'll leave it for someone else." I have created your usergroup, and the forum should be up momentarily. Thank you for your patience.
|
|
Makhai Winters
Kumauri Industries
Death, like life is a journey...
Posts: 101
Affiliation: Kumauri Industries
Traffic Light: Green
|
Post by Makhai Winters on Mar 8, 2016 20:39:41 GMT -8
Thank you for completing this process, we greatly appreciate it.
|
|
Aysá
Kumauri Industries
Posts: 77
Traffic Light: Green
|
Post by Aysá on Mar 8, 2016 22:43:28 GMT -8
Thank you both x
|
|